Privacy Policy
1. Introduction
Welcome to www.malmorakanda.com (the “Website”). At Malmorakanda Estate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Website and purchase our handcrafted tea products.
Welcome to Malmorakand.com. By accessing or using our website, you agree to comply with the following terms and conditions, our privacy policy, and any additional policies or guidelines that may apply to specific features, promotions, or services provided on our site. These policies collectively constitute our “Terms and Conditions.”
Your use of this website confirms that you have read, understood, and agreed to these terms without limitation or qualification. Please review them carefully as they govern your access to and use of the site.
2. Information We Collect
2.1. Personal Information
When you make a purchase or create an account, we may collect personal information, including your name, email address, phone number, and billing and shipping addresses.
2.2. Order Information
We collect information related to your orders, such as the types of tea purchased and order history, to facilitate transactions and provide customer support.
2.3. Communication Information
We may collect information from your communications with us, such as emails, messages sent through our Website, or interactions on social media.
2.4. Usage Information
We automatically collect certain non-personal data when you browse our Website, including your IP address, browser type, operating system, and browsing behavior, to help us enhance the user experience.
2.5. Cookies
We use cookies and similar tracking technologies to gather information about your browsing preferences on our Website. You can manage your cookie settings via your browser.
3. How We Use Your Information
We may use your information for the following purposes:
3.1. To process and fulfill your orders for our handmade tea products.
3.2. To provide customer support and respond to inquiries about our products and services.
3.3. To send order confirmations, shipping notifications, and updates on your purchases.
3.4. To personalize your shopping experience, including suggesting products that may interest you.
3.5. To improve and customize our Website and your overall experience.
3.6. To send you promotional emails and newsletters about our products, with the option to unsubscribe at any time.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
4.1. Service Providers
We may share your information with third-party service providers who assist with operating and maintaining our Website, processing payments, and fulfilling orders.
4.2. Legal Requirements
We may disclose your information if required to do so by law or to respond to valid legal processes.
5. Security
We take appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.
6. Your Choices
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in our emails. Additionally, you can contact us to update or delete your personal information.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory purposes. Any significant changes will be posted as a notice on our Website.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Malmorakanda Estate
Email: info@malmorakanda.com